Insurance Policy clarification about Buying Insurance

Insurance Policy clarification

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Insurance Policy clarification about Buying Insurance question and answers

Insurance Policy clarification - question and answers

01.  Error while buying insurance

questionHi,
I have been trying to buy a Plan J policy for my mother in lowa since yesterday and the page open saying..."The HTM has invalid parameters"
Thanks,
Jorge

questionDear Jorge,
Thank you for contacting us at American Visitor Insurance for your J1 Visa health insurance needs!. I am sorry you are having an issue with your online purchase. Obviously, the insurance companies do their best to make sure these errors don't happen since they want to encourage overseas sales!

From what you say, it sounds like an issue on your browser, not necessarily their form. One idea is to not use any of the "special" characters (like ñ or á) since they may be causing the error. I know that the browsers must allow "cookies" in order for the forms to work, so sometimes, if the security setting is very high, they will not work properly (and the error messages are extremely vague and unhelpful). So, you can try a different computer or change your security settings and try again. (Sometimes it will work for people from home but not work, for example).

Finally, if these things do not work, you can try a different policy (different company means a different form) OR use a different browser (for some reason I cannot purchase some policies using Safari, but I can on FireFox). A final option is you can call us and we can help you make your purchase by phone. I realize the last option is not a great one since you are overseas.

This is all I can come up with to solve your problem. Let me know if you are still having issues. Perhaps we can call you if that will help your phone costs, just be sure to tell us what time EST to call you since we don't want to bother you at an inconvenient time.

If you liked the customer service you received, please take a moment to provide us feedback using the link below. Your satisfaction is very important to us, so please let us know what we do well and where we can improve!
Customer feedback

Please let us know if we can help any further

Regards,
www.americanvisitorinsurance.com
Customer care
877 340 7910

02. Seven Corners Round Trip Basic plan benefitciary

questionHi,
I am trying to purchase the Round Trip Basic plan and want to put my kids name as the beneficiaries. But I do not find a spot to do that. Can you please help?
Thanks,
Dave

questionDear Dave,
Thank you for contacting us at American Visitor Insurance for your Round Trip Basic Insurance needs!.
I contacted the Seven Corners company regarding your question and according to that, you should be able to enter one beneficiary name in the application. If not, please email or call them at 1-800-335-0611 after you purchase the plan and the admin will add the beneficiary on your plan.

Please let us know if we can help any further

Regards,
www.americanvisitorinsurance.com
Customer care
877 340 7910

03. Getting the ID cards after purchasing Insurance

questionDear Sir,
I used your website and purchased a Inbound USA travelling from December 16, 2015 to January 5, 2016, coverage for same period, 21 days total stay for $286.02.
Primary traveler: 88 years
Spouse: 82 years.
Are there any additional instructions or advice that we should have in hand?
Luis

questionDear Luis,
Thank you for contacting us at American Visitor Insurance for your Inbound USA Insurance needs!. Simply print out your ID cards and carry them with you. If you have need of your insurance, it has all the information you and/or the provider need to access your insurance. We wish you a safe and healthy trip!

Regards,
www.americanvisitorinsurance.com
Customer care
877 340 7910

04. Clarification regarding purchase of Insurance and getting the Insurance card

questionHello American Visitor Insurance,
After i purchase the insurance, how soon i can get the insurance card?
Thank you,
Tiansheng

questionDear Tiansheng,
Thank you for contacting us at American Visitor Insurance for your visitor health insurance needs!. You will get your insurance card after you made your purchase. If you choose "online fulfillment" then everything will be sent electronically. Or you can also select a copy of your policy to be sent to your mailing address.

Regards,
www.americanvisitorinsurance.com
Customer care
877 340 7910

05. Query regarding the minimum age to purchase policy

questionHi,
I would like to subscribe a visitor medical insurance for a trip to California next week. I will be travelling with my husband, daughter and my 13 year old niece. I previously wrote an e-mail to American Visitor Insurance who told me I would have to subscribe a separate insurance for my niece but when I go on your website to do it there is a notice that says you need to be at least 14 years old so what should I do ?
Thank You,
Valerie Malingreau

questionDear Valerie,
Thank you for contacting us at American Visitor Insurance for your US visitor health insurance needs!. Be sure you put your niece as the primary insured and not as a dependent.
There is a special rate for minors alone which should come up. If that does not work, please let us know which policy you are trying to purchase and we can recommend a comparable policy for you.

Regards,
www.americanvisitorinsurance.com
Customer care
877 340 7910

06. Clarification regarding deductible and buying insurance

questionHello,
We are Canadians and got an on-line quote from your site but we have a couple of questions before proceeding with purchase. Are there higher deductible choices available, such as $1000? If we purchase three months and find we need to stay in the US longer, up to 180 days, can we purchase additional insurance while we are in the US?
Thank you,
Linda G

questionDear Linda,
Thank you for contacting us at American Visitor Insurance for your visitor health insurance needs!. You should be able to click on the "Revise" button in the upper or lower right corner of the table you get after you click on "Get Quote" or "Free Quote" and change the deductible to $1000 and check your new results. Fixed plans do not offer high deductibles, but comprehensive plans (which I recommend) do offer higher deductibles which can save you money on the premium.
Do let us know if we can help you further. If you have a question about a specific policy, tell us the name so we can explain it further for you.

Regards,
www.americanvisitorinsurance.com
Customer care
877 340 7910

07. Queries after buying insurance policy

questionHi,
I just submitted an IMG application for insurance coverage. I received a reply e-mail with links for printing ID cards etc. Is there anything else I need to do or is this policy ready to go?
Please advise,
Thanks
Ann W.

questionDear Ann,
Thank you for contacting us at American Visitor Insurance for your US visitor health insurance needs!. No. The ID cards are all you need to print out and carry with you. They have all the phone numbers you might need in case you need to reach the insurance company. Note that there is usually a phone number which can be called collect should you be abroad and need to contact them (they are all based in the US although some have offices in Europe as well).

Regards,
www.americanvisitorinsurance.com
Customer care
877 340 7910

08. Pre-existing condition coverage for travelers from Australia visiting the USA

questionHi,
I was just wanting some clarification on what is covered in your policy for the Travel Medical plans. I am 59 years of age and will be this age at time of my travel to America from Australia. I am travelling over for a period of 14 days and have a pre-existing medical condition. I suffered a mild stroke on the 05 October 2011 and will be travelling on the 20 September 2012. From reading the policy, my understanding is that I would be covered for up to $15000 in medical expenses if I was to have another stroke while I was over there and that I would be covered for up to $300,000 if I had to be evacuated to my home country due to this stroke. Is this correct?
Thanks
Gerda Oudyn

questionDear Gerda,
Thank you for contacting us at American Visitor Insurance for your US visitor health insurance needs!. Here is a comparison of the two options in the Travel Medical plans
The Travel Medical Basic plan covers up to $25,000 for acute onset of pre-existing condition up to 69 years.
The Travel Medical Plus plan covers up to $50,000 for acute onset of pre-existing condition for people up to age 69.
For any other medical issue, coverage of medical expenses and evacuation would go up to the maximum selected for the plan.

Regards,
www.americanvisitorinsurance.com
Customer care
877 340 7910

09. Clarification on the payment mode

questionHi,
Good morning,
I should visit USA from 01/07/2014 until 03/27/2014 but on 12/18/2013 I should have removed two sebaceous cysts from my scalp.
Can I be insured anyway?
If I come to the States and (hopefully not) I have troubles with some infection in the wound will I be covered?
Kind regards,
Alan Marchesan

questionDear Alan,
Thank you for contacting us at American Visitor Insurance for your visitor health insurance needs!. This would be considered as a pre existing condition only a life-threatening emergency would be covered. So, if you had a minor infection that needed to be checked, you would have to pay out of pocket for that care and treatment.

Regards,
www.americanvisitorinsurance.com
Customer care
877 340 7910

10. Clarification of Insurance card for policy purchased

questionHi,
I'm Martina Barbi. I made the Student Secure insurance with your company on May 12, 2013.
I have printed the card from the on-line certificate I received after the submission.
Is that enough to receive medical service in case I need it or Should I receive a plastic card by mail (If so ,I did not receive anything till now.)....?!?
'Cause on the card I printed from the certificate, there is written ' Possession of this card not guarantee medical coverage'.
Thanks for the attention.
Best regards,
Martina

questionDear Martina,
Thank you for contacting us at American Visitor Insurance for your Student Secure Insurance needs!. The card you printed out is sufficient to use your insurance should you need to. What that notice means is that the provider (doctor/hospital) will have to call the insurance company to confirm your medical insurance coverage. Plastic cards can be faked as well, so this note will still be on those.

Regards,
www.americanvisitorinsurance.com
Customer care
877 340 7910


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Insurance Coverage - Frequently asked questions

01.  What is the best health insurance for visitors to USA?

There are different factors for buying best health insurance for USA visitors. Visitors should compare fixed benefits and comprehensive visitor insurance plans. Foreign visitors to USA travel insurance customers should understand the concepts of deductibles and co-insurance and Pre-existing conditions travel health insurance. A prudent and well informed traveler will make the correct choice while buying tourist insurance in USA for his or her unique needs.

02.  Why is travel insurance for USA so expensive?

There is no denying that travel insurance to USA is unfortunately very expensive. The main reason for this is simply because the cost of healthcare in the USA is very expensive and the travel insurance USA costs are directly related to the healthcare costs.One more factor for some USA travel insurance plans to be very expensive is that there are specially designed travel insurance for USA plans available for older travelers, with higher medical coverage as well as some plans with coverage for pre-existing ailments.

03.  How to buy travel insurance ? How to find the best international travel health insurance ?

There are many international travel health insurance plans for coverage both in the USA as well as around the world offered by US insurance providers. Given the several travel insurance international options, it can be confusing to find the best health insurance for international travel for your needs. What is very useful in making this decision is to compare travel insurance USA of different companies.

The travel insurance comparison allows travelers compare prices as well as coverage benefits in an objective manner. The traveler can change relevant factors like the medical maximum coverage required, the international traveler insurance deductible, any international travel health insurance plans with coverage for pre-existing ailments, travel insurance international coverage for Covid19 ... The global travel insurance comparison also allows travelers to buy the best travel insurance based on ones needs by completing an online application and paying using a credt card. One completing the purchase the travel insurance plan is emailed to the customer.

Related Forum Entries

  1. Visitors Insurance Forum
    1. Travel Insurance
    2. US citizens visiting USA
    3. US citizens traveling outside USA
    4. US citizens visiting Australia
    5. Pre Existing Conditions
    6. Coverage for Australians
    7. Senior Citizens
    8. Family
    9. Maternity
    10. Atlas Travel Policy
    11. Puerto Ricans visiting mainland USA
    12. Patriot Travel Policy
    13. Travel Medical Policy
    14. How an insurance plan works?
    15. FAQs Forum
  2. Student Insurance Forum
    1. Student Secure Insurance
    2. Study USA Insurance
    3. Patriot Exchange
    4. Student Health Advantage
    5. F1 Visa Insurance
    6. OPT Insurance
    7. F2 Visa Insurance
  3. Adventure Sports Coverage
    1. Motorcross Coverage
  4. J1 Visa Insurance Forum
    1. J2 Visa Insurance
    2. Study USA Insurance
    3. Patriot Exchange
    4. Family
    5. Maternity
    6. Evacuation-Repatriation Insurance
    7. University Insurance
  5. H1/H4 Visa Insurance Forum
  6. K1 Visa Insurance Forum
  7. E2 Visa Insurance Forum
  8. International Health Insurance Forum
    1. Global Health Insurance
  9. Green Card Holders
  10. Schengen Visa Insurance Forum
  11. Insurance Cancellation Forum
  12. Insurance Clarification Forum
    1. Buying Insurance
    2. Coverage
    3. Renewal
    4. how to use insurance?
  13. Direct Billing & Claims Forum
  14. Safe Travel Forum
  15. Trip Cancellation insurance
  16. Trip protection insurance
  17. International travel insurance
Forum Entries x
  1. Visitors Insurance Forum
    1. Travel Insurance
    2. US citizens visiting USA
    3. US citizens travelling outside USA
    4. Pre Existing Conditions
    5. Coverage for Australians
    6. Senior Citizens
    7. Family
    8. Maternity
    9. Atlas Travel Policy
    10. Patriot Travel Policy
    11. Travel Medical Policy
    12. How an insurance plan works?
    13. FAQs Forum
  2. Student Insurance Forum
    1. Student Secure Insurance
    2. Study USA Insurance
    3. Patriot Exchange
    4. Student Health Advantage
    5. OPT Insurance
    6. F2 Visa Insurance
  3. Adventure Sports Coverage
    1. Motorcross Coverage
  4. J1 Visa Insurance Forum
    1. J2 Visa Insurance
    2. Study USA Insurance
    3. Patriot Exchange
    4. Family
    5. Maternity
    6. Evacuation-Repatriation Insurance
    7. University Insurance
  5. H1/H4 Visa Insurance Forum
  6. K1 Visa Insurance Forum
  7. International Health Insurance Forum
  8. Green Card Holders
  9. Schengen Visa Insurance Forum
  10. Insurance Cancellation Forum
  11. Insurance Clarification Forum
    1. Buying Insurance
    2. Coverage
    3. Renewal
  12. Direct Billing & Claims Forum
  13. Safe Travel Forum
  14. Visitor Insurance FAQs
  15. Visitor Insurance Blogs
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